Contact Waterworks, Report Issue or Request Service

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Phone: (985) 783-5110
Fax: (985) 785-2005

Office Hours: 8:30 a.m. - 4 p.m. Monday through Friday
Maintenance Hours: 6:30 a.m. - 3 p.m.
Waterworks After Hours: (985) 783-5110 ext. 3775
Parish Government Holidays (Offices Closed)

Luling Waterworks Location
(Outside depository available for payments after hours)
301 Third Street
Luling, LA 70070

New Sarpy Waterworks Location
(Outside depository only; no office staff. Payments deposited after noon are processed the next working day.)
14924 River Road
New Sarpy, LA 70078

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Please note that this form is NOT to be used in emergency situations. Please call Waterworks at (985) 783-5110 to report issues or the Emergency Operations Center at (985) 783-5050 after hours. 

If you are reporting a sewage issue, contact the Department of Wastewater here Contact Public Works and Wastewater

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